Privacy Notice
Last updated: 01.08.2026
1.1 Identity of the Controller. This Privacy Notice explains how BILLER WORLD SDN. BHD., operating under the Biller brand ("Biller", "we", "us" or "our"), collects, uses, discloses and protects personal data in connection with this website (the "Website").
1.2 Controller Details. For the purposes of applicable data protection laws, the data controller is BILLER WORLD SDN. BHD., registration number 202601015136 (1677234A), with its registered address at C121, Goodview Heights, Jalan Goodview, 43000 Kajang, Selangor, Malaysia. Questions relating to this Privacy Notice or our processing of personal data may be sent to cooperation@biller.world.
2.1 Scope. This Privacy Notice applies when you visit or use the Website, contact us by email or through a third-party messaging service, request information about our activities, ask us to introduce you to a potential business or service provider, or otherwise communicate with us in connection with the Website.
2.2 Third-Party Processing. This Privacy Notice does not govern the independent processing activities of any third-party provider to which we may introduce you. Such providers process personal data in accordance with their own privacy notices and remain independently responsible for compliance with the data protection laws applicable to them.
3.1 Information Provided by You. When you contact us, we may process your name and surname, job title, company name, email address, telephone number, messaging-service username, the content of your communication, information concerning your business requirements and any other information that you voluntarily provide.
3.2 Information That Should Not Be Provided. You should not provide sensitive personal data, payment credentials, card details, passwords, private keys or any other information that is not reasonably necessary for your enquiry.
3.3 Technical Information. When you access the Website, limited technical information may be processed automatically by Tilda, our hosting provider or other technical service providers. Such information may include your IP address, browser and device type, operating system, date and time of access, pages visited, referring website, technical logs, security-related information and cookie or similar identifiers where applicable.
3.4 Purpose of Technical Processing. Technical information is generally processed to deliver the Website, maintain its security, identify technical faults, prevent abuse and ensure proper operation.
4.1 Responding to Enquiries. We use your contact details and the content of your communication to respond to your enquiry, provide requested information and communicate with you regarding potential cooperation. Depending on the circumstances, the legal basis for this processing is the taking of steps at your request before entering into a contract or our legitimate interest in responding to business enquiries and developing commercial relationships.
4.2 Assessing Business Requirements. We may review the information you provide in order to understand your business needs and determine whether we or an independent third-party provider may be able to assist you. The legal basis for this processing is our legitimate interest in evaluating potential business opportunities and arranging relevant business introductions.
4.3 Facilitating Introductions. Where you request or agree to an introduction, we may share relevant contact and business information with an independent potential partner or service provider. We will not provide your contact details to a potential partner for the purpose of an introduction without informing you or otherwise having an appropriate legal basis for doing so.
4.4 Legal Basis for Introductions. Depending on the circumstances, the legal basis for facilitating an introduction may be your consent, the taking of steps at your request before entering into a contract, or our legitimate interest in facilitating an introduction that you have expressly requested or may reasonably expect. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4.5 Website Operation and Security. We may process technical information to operate and display the Website, maintain its security, detect malicious activity or unauthorised access, troubleshoot technical problems and protect our legal rights and systems. The legal basis for this processing is our legitimate interest in maintaining a secure, functional and reliable website.
4.6 Legal and Compliance Purposes. We may process personal data where necessary to comply with applicable legal or regulatory obligations, respond to lawful requests from courts, regulators or public authorities, establish, exercise or defend legal claims, or prevent fraud, abuse and unlawful conduct. The legal basis for this processing is compliance with a legal obligation or our legitimate interest in protecting our rights and preventing unlawful activity, as applicable.
5.1 Current Use of Cookies. Based on the current configuration, the Website does not intentionally use advertising, behavioural-tracking or non-essential analytics cookies.
5.2 Strictly Necessary Technologies. Tilda, our hosting provider or other technical service providers may use strictly necessary cookies or similar technologies required to deliver the Website, maintain security, remember essential technical settings, prevent abuse and ensure proper operation. Such technologies cannot generally be disabled through the Website because they are required for its operation.
5.3 Non-Essential Cookies. We do not intentionally use non-essential analytics, advertising, profiling or similar technologies without providing an appropriate notice and, where required by applicable law, obtaining your consent before those technologies are activated.
5.4 Changes to Website Configuration. If the technical configuration of the Website changes and non-essential cookies, analytics tools or third-party tracking technologies are introduced, this Privacy Notice and the Website's cookie settings will be updated as appropriate.
6.1 Technology Providers. We may disclose personal data to Tilda as the Website platform provider, hosting and infrastructure providers, email and communication-service providers, IT support providers and cybersecurity providers to the extent reasonably necessary for them to provide their services to us.
6.2 Potential Business Partners. Where you request or agree to an introduction, we may disclose relevant information to an independent payment, technology, consulting or other business service provider. Any subsequent relationship with that provider will be governed by a separate agreement between you and the relevant provider.
6.3 Professional Advisers. We may disclose personal data to our lawyers, auditors, accountants, consultants, insurers or other professional advisers where reasonably necessary for the provision of their services or the protection of our legal interests.
6.4 Public Authorities. We may disclose personal data where required by applicable law, a court order or a lawful request from a competent governmental, regulatory or law-enforcement authority.
6.5 No Sale of Personal Data. We do not sell personal data.
7.1 International Transfers. Some of our service providers or potential business partners may be located outside the Malaysia. Where applicable law requires additional safeguards for an international transfer, we will use an appropriate transfer mechanism, such as an adequacy decision, approved standard contractual clauses or another legally recognised mechanism.
7.2 Transfer Information. Further information concerning the safeguards applied to a particular international transfer may be requested by contacting us at cooperation@biller.world.
8.1 General Retention Principle. We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Notice, including for the establishment, exercise or defence of legal claims and compliance with applicable legal, accounting or regulatory requirements.
8.2 Business Enquiries. Business enquiries and related correspondence are normally retained for up to 24 months after the last substantive communication, unless a longer period is reasonably required in connection with an existing or anticipated business relationship, a dispute or a legal obligation.
8.3 Established Relationships. Information relating to an established business relationship may be retained for the duration of that relationship and for up to 7 years thereafter, subject to any mandatory retention period.
8.4 Technical Logs. Technical and security logs are retained for up to 12 months, unless a longer period is reasonably required to investigate a security incident, prevent abuse or comply with a legal obligation.
8.5 Deletion and Anonymisation. We may delete or anonymise personal data earlier where it is no longer required for the relevant purpose and no legal basis for its continued retention applies.
9.1 Security Measures. We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, unlawful use or disclosure, alteration and destruction.
9.2 Security Limitation. No internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore use appropriate care when providing information through electronic communications.
10.1 Data Subject Rights. Depending on the applicable data protection law and your location, you may have the right to request access to your personal data, request correction of inaccurate or incomplete personal data, request deletion of personal data, request restriction of processing, object to processing based on legitimate interests, receive certain personal data in a portable format, withdraw consent where processing is based on consent and submit a complaint to a competent data protection authority.
10.2 Exercise of Rights. To exercise any applicable right, you may contact us at cooperation@biller.world. We may request information reasonably necessary to verify your identity and assess your request. Applicable rights may be subject to legal conditions, limitations and exemptions.
11.1 Complaints. You may submit a complaint concerning the processing of your personal data to the Personal Data Protection Commissioner of Malaysia through the Department of Personal Data Protection (Jabatan Perlindungan Data Peribadi), Level 8, Galeria PjH, Jalan P4W, Persiaran Perdana, Precinct 4, Federal Government Administration Centre, 62100 Putrajaya, Malaysia. The Department may be contacted by email at aduan@pdp.gov.my or by telephone at +603 7456 3888.
11.2 Prior Contact. We encourage you to contact us before submitting a complaint so that we have an opportunity to consider and address your concerns.
12.1 Third-Party Websites and Services. The Website may contain links to third-party websites or allow you to contact us through third-party messaging or communication services. Such third parties operate independently and may collect personal data under their own privacy notices. We are not responsible for their independent data-processing practices.
13.1 Children. The Website is intended for business and professional users and is not directed at children. We do not knowingly collect personal data through the Website from persons under the age of 18.
14.1 Changes to This Privacy Notice. We may update this Privacy Notice where necessary to reflect changes in our activities, the Website's technical configuration, our data-processing practices or applicable legal requirements. The updated version will be published on the Website with a revised Last updated date.
15.1 Contact Details. Questions concerning this Privacy Notice or our processing of personal data may be sent to BILLER WORLD SDN. BHD., C121, Goodview Heights, Jalan Goodview, 43000 Kajang, Selangor, Malaysia, at cooperation@biller.world.
1.2 Controller Details. For the purposes of applicable data protection laws, the data controller is BILLER WORLD SDN. BHD., registration number 202601015136 (1677234A), with its registered address at C121, Goodview Heights, Jalan Goodview, 43000 Kajang, Selangor, Malaysia. Questions relating to this Privacy Notice or our processing of personal data may be sent to cooperation@biller.world.
2.1 Scope. This Privacy Notice applies when you visit or use the Website, contact us by email or through a third-party messaging service, request information about our activities, ask us to introduce you to a potential business or service provider, or otherwise communicate with us in connection with the Website.
2.2 Third-Party Processing. This Privacy Notice does not govern the independent processing activities of any third-party provider to which we may introduce you. Such providers process personal data in accordance with their own privacy notices and remain independently responsible for compliance with the data protection laws applicable to them.
3.1 Information Provided by You. When you contact us, we may process your name and surname, job title, company name, email address, telephone number, messaging-service username, the content of your communication, information concerning your business requirements and any other information that you voluntarily provide.
3.2 Information That Should Not Be Provided. You should not provide sensitive personal data, payment credentials, card details, passwords, private keys or any other information that is not reasonably necessary for your enquiry.
3.3 Technical Information. When you access the Website, limited technical information may be processed automatically by Tilda, our hosting provider or other technical service providers. Such information may include your IP address, browser and device type, operating system, date and time of access, pages visited, referring website, technical logs, security-related information and cookie or similar identifiers where applicable.
3.4 Purpose of Technical Processing. Technical information is generally processed to deliver the Website, maintain its security, identify technical faults, prevent abuse and ensure proper operation.
4.1 Responding to Enquiries. We use your contact details and the content of your communication to respond to your enquiry, provide requested information and communicate with you regarding potential cooperation. Depending on the circumstances, the legal basis for this processing is the taking of steps at your request before entering into a contract or our legitimate interest in responding to business enquiries and developing commercial relationships.
4.2 Assessing Business Requirements. We may review the information you provide in order to understand your business needs and determine whether we or an independent third-party provider may be able to assist you. The legal basis for this processing is our legitimate interest in evaluating potential business opportunities and arranging relevant business introductions.
4.3 Facilitating Introductions. Where you request or agree to an introduction, we may share relevant contact and business information with an independent potential partner or service provider. We will not provide your contact details to a potential partner for the purpose of an introduction without informing you or otherwise having an appropriate legal basis for doing so.
4.4 Legal Basis for Introductions. Depending on the circumstances, the legal basis for facilitating an introduction may be your consent, the taking of steps at your request before entering into a contract, or our legitimate interest in facilitating an introduction that you have expressly requested or may reasonably expect. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4.5 Website Operation and Security. We may process technical information to operate and display the Website, maintain its security, detect malicious activity or unauthorised access, troubleshoot technical problems and protect our legal rights and systems. The legal basis for this processing is our legitimate interest in maintaining a secure, functional and reliable website.
4.6 Legal and Compliance Purposes. We may process personal data where necessary to comply with applicable legal or regulatory obligations, respond to lawful requests from courts, regulators or public authorities, establish, exercise or defend legal claims, or prevent fraud, abuse and unlawful conduct. The legal basis for this processing is compliance with a legal obligation or our legitimate interest in protecting our rights and preventing unlawful activity, as applicable.
5.1 Current Use of Cookies. Based on the current configuration, the Website does not intentionally use advertising, behavioural-tracking or non-essential analytics cookies.
5.2 Strictly Necessary Technologies. Tilda, our hosting provider or other technical service providers may use strictly necessary cookies or similar technologies required to deliver the Website, maintain security, remember essential technical settings, prevent abuse and ensure proper operation. Such technologies cannot generally be disabled through the Website because they are required for its operation.
5.3 Non-Essential Cookies. We do not intentionally use non-essential analytics, advertising, profiling or similar technologies without providing an appropriate notice and, where required by applicable law, obtaining your consent before those technologies are activated.
5.4 Changes to Website Configuration. If the technical configuration of the Website changes and non-essential cookies, analytics tools or third-party tracking technologies are introduced, this Privacy Notice and the Website's cookie settings will be updated as appropriate.
6.1 Technology Providers. We may disclose personal data to Tilda as the Website platform provider, hosting and infrastructure providers, email and communication-service providers, IT support providers and cybersecurity providers to the extent reasonably necessary for them to provide their services to us.
6.2 Potential Business Partners. Where you request or agree to an introduction, we may disclose relevant information to an independent payment, technology, consulting or other business service provider. Any subsequent relationship with that provider will be governed by a separate agreement between you and the relevant provider.
6.3 Professional Advisers. We may disclose personal data to our lawyers, auditors, accountants, consultants, insurers or other professional advisers where reasonably necessary for the provision of their services or the protection of our legal interests.
6.4 Public Authorities. We may disclose personal data where required by applicable law, a court order or a lawful request from a competent governmental, regulatory or law-enforcement authority.
6.5 No Sale of Personal Data. We do not sell personal data.
7.1 International Transfers. Some of our service providers or potential business partners may be located outside the Malaysia. Where applicable law requires additional safeguards for an international transfer, we will use an appropriate transfer mechanism, such as an adequacy decision, approved standard contractual clauses or another legally recognised mechanism.
7.2 Transfer Information. Further information concerning the safeguards applied to a particular international transfer may be requested by contacting us at cooperation@biller.world.
8.1 General Retention Principle. We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Notice, including for the establishment, exercise or defence of legal claims and compliance with applicable legal, accounting or regulatory requirements.
8.2 Business Enquiries. Business enquiries and related correspondence are normally retained for up to 24 months after the last substantive communication, unless a longer period is reasonably required in connection with an existing or anticipated business relationship, a dispute or a legal obligation.
8.3 Established Relationships. Information relating to an established business relationship may be retained for the duration of that relationship and for up to 7 years thereafter, subject to any mandatory retention period.
8.4 Technical Logs. Technical and security logs are retained for up to 12 months, unless a longer period is reasonably required to investigate a security incident, prevent abuse or comply with a legal obligation.
8.5 Deletion and Anonymisation. We may delete or anonymise personal data earlier where it is no longer required for the relevant purpose and no legal basis for its continued retention applies.
9.1 Security Measures. We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, unlawful use or disclosure, alteration and destruction.
9.2 Security Limitation. No internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore use appropriate care when providing information through electronic communications.
10.1 Data Subject Rights. Depending on the applicable data protection law and your location, you may have the right to request access to your personal data, request correction of inaccurate or incomplete personal data, request deletion of personal data, request restriction of processing, object to processing based on legitimate interests, receive certain personal data in a portable format, withdraw consent where processing is based on consent and submit a complaint to a competent data protection authority.
10.2 Exercise of Rights. To exercise any applicable right, you may contact us at cooperation@biller.world. We may request information reasonably necessary to verify your identity and assess your request. Applicable rights may be subject to legal conditions, limitations and exemptions.
11.1 Complaints. You may submit a complaint concerning the processing of your personal data to the Personal Data Protection Commissioner of Malaysia through the Department of Personal Data Protection (Jabatan Perlindungan Data Peribadi), Level 8, Galeria PjH, Jalan P4W, Persiaran Perdana, Precinct 4, Federal Government Administration Centre, 62100 Putrajaya, Malaysia. The Department may be contacted by email at aduan@pdp.gov.my or by telephone at +603 7456 3888.
11.2 Prior Contact. We encourage you to contact us before submitting a complaint so that we have an opportunity to consider and address your concerns.
12.1 Third-Party Websites and Services. The Website may contain links to third-party websites or allow you to contact us through third-party messaging or communication services. Such third parties operate independently and may collect personal data under their own privacy notices. We are not responsible for their independent data-processing practices.
13.1 Children. The Website is intended for business and professional users and is not directed at children. We do not knowingly collect personal data through the Website from persons under the age of 18.
14.1 Changes to This Privacy Notice. We may update this Privacy Notice where necessary to reflect changes in our activities, the Website's technical configuration, our data-processing practices or applicable legal requirements. The updated version will be published on the Website with a revised Last updated date.
15.1 Contact Details. Questions concerning this Privacy Notice or our processing of personal data may be sent to BILLER WORLD SDN. BHD., C121, Goodview Heights, Jalan Goodview, 43000 Kajang, Selangor, Malaysia, at cooperation@biller.world.